Implementation plan for health center supply chain:

Needs Analysis:

INGOs / NGOs, Businesses operating in Liberia in the healthcare deliveries and other sectors,
mostly have a logistics and supply chain department to respond to their supply chain needs.
To successfully accomplish this, they have to recruit a variety of operational professionals
ranging from procurement, warehouse, and transport personnel.
This comes with a lengthy recruitment process and other challenges like not finding the right
profile at the right time.
Some organizations or businesses resorted to bringing in international staff to fill in or
outsource the supply chain component to other international organizations or services
providers.
One good example is VillageReach’s presence in Liberia.
However, the challenge that comes with not knowing the local’s communities and not
understanding the local cultures is always present with these imported service providers and
that always limits their success.
Again, in a poor road infrastructure Country like Liberia, these actors are using only PULL logistics
mechanism across their entire network, these one phase solution is not suitable for the Liberian context
From 2021 to 2023, we carefully observed the County health management team and other international Non
Governmental Organizations operating in Grand Gedeh, Grand Bassa and Rivercess Counties respectively.
Their supply chain approaches to getting health commodities to the health centers has been moving
commodities from the central warehouse in Monrovia by trucks to the County central warehouse and from
there, districts health centers are supplied with NGOs cars or with County ambulances.
However, this has been with many difficulties.
We did observe over this time period that the health centers in the districts frequently experience the
following difficulties:
1- Stock out in medications
2- Stock out of IPC materials
3- Stock out of stationeries
4- Stock out of equipment.
We also observed that organizing the logistics from Monrovia central warehouse to the Counties central
warehouses and from the Counties central warehouses to the district health centers poses significant
challenges due to the following factors:
1- Poor inventory management
2- Poor storage condition
3- Poor needs forecasting
4- Bad road condition
5- Getting through bureaucratic bottleneck on logistic financing
6- Lack of mobilities (vehicles and etc)
Due to these challenges, district health centers are often not adequately supplied with much needed
medications, IPC materials and medical equipment.
(Restock as it is called)
And the end result is some patients not receiving treatment and this can sometimes lead to loss of life.

HSCMG to breach the gap.

With our experience in healthcare supply Chain management in over 20 developing Countries like Liberia for
over 15 years, we are proposing to breach the existing supply chain gap with innovative, proven and practical
solutions that streamline inventory, needs forecasting and logistics to be more effective, efficient and cost
saving.
We offering to deploy the pull logistics mechanism between the Monrovia central warehouse and the Counties
central warehouse and deploy the push mechanism between the County central warehouse and the district
health centers assuring full standard warehouse management at all points with our well trained staff
Back by tailored ERP technology.

Why we value and use ERP at HSCMG.

It’s impossible to ignore the impact of ERP in today’s business world. As enterprise data and processes are
corralled into ERP systems, HSCMG businesses can align separate departments and improve workflows,
resulting in significant bottom-line savings. Examples of specific benefits from HSCMG ERP solution include:
● Improved HSCMG insight from real-time information generated by reports from the field
● Lower operational costs through streamlined HSCMG’s processes and sector best practices
● Enhanced collaboration from users sharing data across our operational network and external
collaborators
● Improved efficiency through a common user experience across many functions and defined HSCMG’s
processes
● Consistent infrastructure from the back office to the front office, with all HSCMG activities having the
same look and feel
● Higher user-adoption rates from a common user experience and design
● Reduced risk through improved data integrity and financial controls
● Lower management and operational costs through uniform and integrated systems

The zero disruption approach to health centers restock / supply:

This approach is one of the key features in our solution. We make our logistics more flexible by combining and
utilizing various transport means to get commodities to any given health center without disruption that is
usually caused by all the adverse factors mentioned above.
In this mode, we maintain steady supply to our health centers.

Data collection and data application:
As we all will agreed that data is a key player in supply chain, HSCMG place a high importance on valuable data
collection, analysis of data and applies those in decision making process.
In practical application in effective and efficient supply chain to district health centers, Inventories are held in
real time during restock at health centers and our supply team transfers the inventory data to HSCMG ERP data
processing system for analysis to generate forecasts for the next restock cycle, this way we can safely push
commodities from the Counties central warehouse to the health centers on a regular monthly basis.